Privacy Policy

Effective: July 9, 2024

IDPrivacy respects your privacy. We are committed to keeping secure any information we obtain from you or about you. This Privacy Policy describes our practices with respect to Personal Information we collect from or about you when you use our website applications and services (collectively “Services”). This Privacy Policy does not apply to content that we process on behalf of customers of our business offerings such as our API. Our use of that data is governed by our customer agreements covering access to and use of those offerings.

1. Personal information we collect

We collect personal information relating to you (“Personal Information”) as follows:

Personal information you provide

Account Information: When you create an account with us, we will collect information associated with your account including your name, contact information and account credentials.
User Content: When you use our Services we collect Personal Information that is included in the input file uploads or feedback that you provide to our Services (“Content”).
Communication Information: If you communicate with us we collect your name, contact information and the contents of any messages you send (“Communication Information”).
Social Media Information: We have pages on social media sites like Instagram, Facebook, Medium, Twitter, YouTube and LinkedIn. When you interact with our social media pages we will collect Personal Information that you elect to provide to us such as your contact details (collectively “Social Information”). In addition the companies that host our social media pages may provide us with aggregate information and analytics about our social media activity.
Other Information You Provide: We collect other information that you may provide to us such as when you participate in our events or surveys or provide us with information to establish your identity.

Personal information we receive automatically

Log Data: Information that your browser or device automatically sends when you use our Services. Log data includes your Internet Protocol address browser type and settings the date and time of your request and how you interact with our Services.
Usage Data: We may automatically collect information about your use of the Services such as the types of content that you view or engage with the features you use and the actions you take as well as your time zone country the dates and times of access user agent and version type of computer or mobile device and your computer connection.
Device Information: Includes name of the device operating system device identifiers and browser you are using. Information collected may depend on the type of device you use and its settings.
Cookies: We use cookies to operate and administer our Services and improve your experience. A “cookie” is a piece of information sent to your browser by a website you visit. You can set your browser to accept all cookies to reject all cookies or to notify you whenever a cookie is offered so that you can decide each time whether to accept it. However, refusing a cookie may in some cases preclude you from using or negatively affect the display or function of a website or certain areas or features of a website.
Analytics: We may use a variety of online analytics products that use cookies to help us analyze how users use our Services and enhance your experience when you use the Services.

2. How we use personal information

To improve our Services and conduct research.
To communicate with you; including to send you information about our Services and events.
To develop new programs and services.
To prevent fraud criminal activity or misuses of our Services and to protect the security of our IT systems architecture and networks.
To carry out business transfers.
To comply with legal obligations and legal process and to protect our rights, privacy, safety or property and/or that of our affiliates, you or other third parties.

3. Disclosure of personal information

Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions we may provide Personal Information to vendors and service providers including providers of hosting services customer service vendors cloud services email communication software web analytics services and other information technology providers among others. Pursuant to our instructions these parties will access process or store Personal Information only in the course of performing their duties to us.
Business Transfers: If we are involved in strategic transactions reorganization bankruptcy receivership or transition of service to another provider (collectively a “Transaction”) your Personal Information and other information may be disclosed in the diligence process with counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets.
Legal Requirements: We may share your Personal Information including information about your interaction with our Services with government authorities industry peers or other third parties (i) if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation (ii) to protect and defend our rights or property (iii) if we determine in our sole discretion that there is a violation of our terms policies or the law; (iv) to detect or prevent fraud or other illegal activity; (v) to protect the safety security and integrity of our products employees or users or the public or (vi) to protect against legal liability.
Affiliates: We may disclose Personal Information to our affiliates meaning an entity that controls is controlled by or is under common control with IDPrivacy. Our affiliates may use the Personal Information we share in a manner consistent with this Privacy Policy.
Other Users / Third Party: Certain features allow you to display or share information with other users or third parties. For example you may share AliceonTech conversations with other users via shared links or send information to third-party applications via custom actions. Be sure you trust any user or third party with whom you share information.

4. Your rights

Access your Personal Information and information relating to how it is processed.
Delete your Personal Information from our records.
Rectify or update your Personal Information.
Transfer your Personal Information to a third party (right to data portability).
Restrict how we process your Personal Information.
Withdraw your consent—where we rely on consent as the legal basis for processing at any time.
Object to how we process your Personal Information.
Lodge a complaint with your local data protection authority.

Contact: support@aliceontech.com

5. Additional U.S. state disclosures

The following table provides additional information about the categories of Personal Information we collect and how we disclose that information. You can read more about the Personal Information we collect in “Personal information we collect” above how we use Personal Information in “How we use personal information” above and how we retain Personal Information in “Security and Retention” below.

6. Category of Personal Information Disclosure

Identifiers: such as your name contact details IP address and other device identifiers. We may disclose this information to our affiliates vendors and service providers to process in accordance with our instructions; to law enforcement and other third parties for the legal reasons described above; to parties involved in Transactions; to corporate administrators of enterprise or team accounts; and to other users and third parties you choose to share it with.
Commercial Info: such as your transaction history. We may disclose this information to our affiliates vendors and service providers to process in accordance with our instructions; to law enforcement and other third parties for the legal reasons described above; to parties involved in Transactions; and to corporate administrators of enterprise or team accounts.
Network Activity: such as Content and how you interact with our Services. We may disclose this information to our affiliates vendors and service providers to process in accordance with our instructions; to law enforcement and other third parties for the legal reasons described above; to parties involved in Transactions; and to other users and third parties you choose to share it with.
Geolocation Data: We may disclose this information to our affiliates vendors and service providers to process in accordance with our instructions; to law enforcement and other third parties for the legal reasons described above; and to parties involved in Transactions.
Exercising your rights: To the extent applicable under local law you can exercise privacy rights described in this section by submitting a request through support@aliceontech.com.
Verification: In order to protect your Personal Information from unauthorized access change or deletion we may require you to verify your credentials before you can submit a request to know correct or delete Personal Information. If you do not have an account with us or if we suspect fraudulent or malicious activity we may ask you to provide additional Personal Information and proof of residency for verification. If we cannot verify your identity we will not be able to honor your request.
Authorized Agents: You may also submit a rights request through an authorized agent. If you do so the agent must present signed written permission to act on your behalf and you may also be required to independently verify your identity and submit proof of your residency with us. Authorized agent requests can be submitted to support@aliceontech.com.

We don't “sell” Personal Information or “share” Personal Information for cross-contextual behavioral advertising (as those terms are defined under applicable local law). We also don't process sensitive Personal Information for the purposes of inferring characteristics about a consumer.

7. Children

Our Services are not directed towards and we do not knowingly collect use disclose sell or share any personal information about children under the age of 18. If you become aware that a child under the age of 18 has provided any personal data to us while using our Services please email us at support@aliceontech.com and IDPrivacy will investigate the matter and if appropriate delete the personal data from our systems.

8. Links to other websites

The Service may contain links to other websites not operated or controlled by IDPrivacy including social media services (“Third-Party Sites”). The information that you share with Third-Party Sites will be governed by the specific privacy policies and terms of service of the Third-Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact the Third-Party Sites directly for information on their privacy practices and policies.

9. Security and retention

We implement commercially reasonable technical administrative and organizational measures to protect Personal Information both online and offline from loss misuse and unauthorized access disclosure alteration or destruction. However no Internet or email transmission is ever fully secure or error free. In particular email sent to or from us may not be secure. Therefore you should take special care in deciding what information you send to us via the Service or email. In addition we are not responsible for circumvention of any privacy settings or security measures contained on the Service or third-party websites.

We'll retain your Personal Information for only as long as we need in order to provide our Service to you or for other legitimate business purposes such as resolving disputes safety and security reasons or complying with our legal obligations. How long we retain Personal Information will depend on a number of factors such as the amount nature and sensitivity of the information the potential risk of harm from unauthorized use or disclosure our purpose for processing the information and any legal requirements.

10. International users

By using our Service you understand and acknowledge that your Personal Information will be processed and stored in our facilities and servers in the United States and may be disclosed to our service providers and affiliates in other jurisdictions.

Legal basis for processing: Our legal bases for processing your Personal Information include:

Performance of a contract with you when we provide and maintain our Services. When we process Account Information Content and Technical Information solely to provide our Services to you this information is necessary to be able to provide our Services. If you do not provide this information we may not be able to provide our Services to you.
Our legitimate interests in protecting our Services from abuse fraud or security risks or in developing improving or promoting our Services including when we train our models. This may include the processing of Account Information Content Social Information and Technical Information.
Your consent when we ask for your consent to process your Personal Information for a specific purpose that we communicate to you. You have the right to withdraw your consent at any time.
Compliance with our legal obligations when we use your Personal Information to comply with applicable law or when we protect our or our affiliates' users' or third- parties' rights safety and property.

Data transfers: Where required we will use appropriate safeguards for transferring Personal Information outside of certain countries. We will only transfer Personal Information pursuant to a legally valid transfer mechanism.
Data protection officer: You can contact our data protection officer at privacy@aliceontech.com in matters related to Personal Information processing.

11. Changes to the privacy policy

We may update this Privacy Policy from time to time. When we do we will post an updated version on this page unless another type of notice is required by applicable law.

12. How to contact us

Please contact support@aliceontech.com if you have any questions or concerns not already addressed in this Privacy Policy.